Refund & Cancellation Policy

At ByteVic, we strive to provide high-quality software development and IT services. This Refund & Cancellation Policy outlines the terms under which refunds may be issued.

1. Service-Based Refunds

As we offer customized digital services, payments made for completed work or delivered milestones are generally non-refundable. Each sprint and delivery is validated by our quality assurance team to ensure alignment with project goals.

2. Cancellation Policy

Clients may request cancellation of services before the commencement of work. In such cases, a partial refund may be considered after deducting any administrative, resource allocation, or consultation charges already incurred.

3. Duplicate or Incorrect Payments

In case of duplicate transactions or incorrect payment amounts, the excess amount will be refunded within 5–7 business days to the original payment method after verification by our finance department.

4. Non-Delivery of Service

If ByteVic fails to deliver the agreed service due to internal technical reasons or force majeure, a full or partial refund may be issued based on the specific work completed up to that point.

5. Refund Processing Time

Approved refunds will be processed within 5–7 business days. The time taken for the amount to reflect in the customer’s account may vary depending on the payment provider or banking regulations.

6. Contact for Refunds

For any refund or cancellation requests, please contact our dedicated billing support team: